Step Into Levelup Casino and Start Your Climb
Open with 100% up to 300 AUD + 100 FS, then pick from 5000 games in a lobby that runs in AUD.
Levelup Casino: Online Since 2020
An offshore licence or a local Australian one: that is the choice a player faces with most online casinos, and ours falls into the first group. We have operated since 2020 under a Curacao eGaming licence, so our oversight comes from Curacao rather than from an Australian regulator. In practice that licence is what stands behind our identity checks and gives you a formal route to raise a complaint if a dispute with us cannot be settled at the help desk.
Our lobby and account pages run in 3 languages, with English as the main one for Australian players. Switching takes one click in the site header, and the account, cashier and support pages follow the language you pick. Players from Australia mostly stay in English, but the same pages are available to anyone who prefers one of the other two.
Support runs 24/7 through live chat and email. Live chat suits quick questions about an open account or a pending request, since an agent answers in the same window. Email fits longer cases where you want to attach documents or keep a written record of the exchange. The agents handle verification questions, account access and cashier queries at any hour, including weekends.
Operator
- Licence
- Curacao eGaming
- Established
- 2020
Support
- How to reach us
- Live chatEmail
- Hours
- 24/7
- Games
- 5000
- Game studios
- Pragmatic Play, NetEnt, Microgaming, Play'n GO, Yggdrasil, Quickspin, Betsoft, Habanero
- Min deposit
- A$20 (A$10 with Neosurf, A$30 with crypto)
- Min withdrawal
- A$50 (A$100 for crypto)
- Payment methods
- Visa, Mastercard, PayID, POLi, BPAY, Neosurf, Bitcoin, Ethereum, Litecoin, Bank transfer
- Currencies
- AUD, EUR, USD, CAD, NZD, BTC, ETH, LTC
- Languages
- en, de, fr
- VIP program
- 2: Platinum → Diamond
Licence, Encryption and KYC Checks
You can treat the safety layer as a set of locks, some that work on their own and some that you switch on yourself. Our platform runs on 256-bit SSL encryption, which scrambles everything passing between your browser and our servers, including login details and card numbers. We also comply with PCI-DSS, the industry standard for handling payment card data.
Our curacao eGaming licence is an offshore authorisation, so it sits outside the Australian regulatory system. Game outcomes come from a certified random number generator, and independent auditors test it, which gives each spin and each dealt card a result that nobody at our end can steer.
Two-factor authentication adds a second step at login. After you enter your password, a one-time code from your phone is required, so a stolen password alone cannot open your account. Turning it on takes a minute in your profile settings.
KYC and AML rules apply to every operator in this market. We verify identity before any withdrawal, which keeps payouts going to the real account holder and blocks accounts opened with borrowed details. Players in restricted countries cannot register.
- Curacao eGaming
- SSL encryption (256-bit)
- PCI-DSS compliance
- Certified RNG with independent audits
- Two-factor authentication
- KYC verification before withdrawals
- Responsible gambling tools
Account verification: documents and timing
Verification covers two points: who you are and where you live. We ask for a photo ID, such as a passport or driver licence, plus a proof of address, such as a recent utility bill or bank statement. Both must be clear, uncropped and readable.
The name on every document has to match the name on your account and on the payment method you cash out to. A mismatch is the most common reason a check stalls.
Upload the files in your account profile. Verification is required before your first withdrawal, and sending the files early means your first cash-out request is not held up while documents are reviewed.
How codes work
Some bonuses switch on by themselves, others wait for a code you type in. Our welcome deposit bonuses fall into the second group. Each of the first four deposits has its own code: LVL1 for the first, LVL2 for the second, LVL3 for the third and LVL4 for the fourth. A deposit of A$20 or more is needed for each one to qualify.
You enter the code while making the deposit, at the point where the cashier asks for it, so the bonus attaches to that payment rather than being added afterwards. Start with LVL1 on deposit one, then move to the next code only when you make the next deposit. Four codes mean four separate entries, and each one belongs to its own step in the sequence.
Codes and automatic offers sit side by side on our platform. An automatic bonus credits once you meet its condition, with nothing to type. A code works like a key you turn yourself: no entry at the cashier, no bonus on that deposit. If you skip a code on a qualifying deposit, that step of the welcome sequence stays unused, so keep the four codes at hand when you fund your account.
Welcome deposit bonuses are activated with codes LVL1, LVL2, LVL3 and LVL4 entered when making the 1st to 4th deposit of A$20 or more.
- 1Copy the code
- 2Open the cashier or the sign-up form
- 3Paste it into the promo code field and confirm
Create your account at Levelup Casino
You can rush through the form in a couple of minutes or take it slower and verify your documents right away. Both routes lead to the same account, and the order of the steps below stays the same either way. We built the process around six actions, from the sign-up button to the first withdrawal.
Step 1 - Open the form
Click Sign Up on our official website to open the registration form. The first block asks for your email, a password, your account currency and your country. Pick AUD as the currency and Australia as the country. The currency cannot be switched after the account exists, so check both fields before you move on.
Step 2 - Add your personal details
Fill in your full name, date of birth, phone number and home address. Type the name exactly as it appears on your passport or driver licence. A mismatch here is the most common reason a later document check gets rejected, and it also delays your first withdrawal.
Step 3 - Confirm your email
We send a message with a confirmation link to the address you entered. Open it and the account activates. If nothing shows up within a few minutes, look in your spam folder before you request a new link. Once the link is confirmed, you can log in.
Step 4 - Make your first deposit
Log in, open our cashier and choose a payment method that carries your own name. Your first deposit triggers the welcome bonus, so claim it at this stage rather than after play begins. Funds land in your AUD wallet and the bonus balance appears next to it.
Step 5 - Verify your identity
Upload a photo ID and a proof of address, such as a recent utility bill or bank statement. Verification is required before your first withdrawal, so sending the files early keeps your cash-out from stalling. Use clear, uncropped images where all four corners and every line of text are readable.
5000 Games From 11 Studios
Browse the full catalogue or stick to one studio you already know. Both routes work in our lobby, which holds 5000 games from 11 studios. Pragmatic Play, Evolution Gaming and NetEnt carry much of the weight, and 8 other studios fill out the shelves with their own styles of slot design and table production.
The lobby splits into five categories:
- Slots cover the bulk of the library, from classic fruit-style reels to feature-heavy video titles.
- Live Casino streams real dealers at tables hosted in professional studios.
- Game Shows bring wheel-based and quiz-style rounds with presenters and multipliers.
- Crash Games and Instant Games run short rounds where you decide when to cash out or pick a result in seconds.
Slots suit anyone who likes to choose volatility and theme, while live tables suit players who want a dealer, a chat window and a round that runs in real time. Crash and instant titles sit at the fast end of the lobby, with each round over in moments.
Most slots open in demo mode, so you can test a title's pace, bonus triggers and bet range before staking any money. Live tables and game shows need real stakes, since the rounds run with other players at the same time.
Play runs in a mobile browser as well as on desktop. Open the lobby on your phone and the categories, search and studio filters sit in the same layout, so you can jump between a live table and a quick instant game without losing your place. Newly added titles appear alongside the established favourites, which makes it easy to try a fresh release from a studio you already trust.
Slots
Game Shows
Crash Games
Loyalty programme and VIP perks
You can reach our VIP programme by playing your way up or by paying your way in. Collect 5,000 Comp Points through regular play, or make a single deposit of $1,000 or more and join straight away. The ladder runs from Platinum at the bottom to Diamond at the top.
Comp Points build up on real-money bets. Live games are excluded, so a night at the live dealer tables adds nothing to your total, while slot and other eligible play does. If you spend most of your time with live dealers, expect progress to be slower than for a slots player staking the same amount.
Once you are in, the benefits arrive in layers. Weekly cashback lands on your account as a baseline perk. On top of that, extra cashback can be paid up to three times a day, and the number of those top-ups depends on your level. Both Platinum and Diamond members also get a better exchange rate when converting comp points, so the same points are worth more the higher you sit.
Diamond adds the feature most members care about: a personal account manager. That gives you one named contact for questions about your status, your cashback and your account in general, instead of joining the general queue.
Your comp point balance is the number to watch. It grows with every eligible real-money bet, and the entry threshold of 5,000 gives you a concrete target to track from your first session.
- 1Platinum
- 2Diamond
Levelup Casino bonus rules for 2026
Our welcome package opens with a 100% match up to 300 AUD plus 100 FS on the first deposit. The bonus balance sits next to your cash balance in the cashier, so you can see both at any moment. Your first deposit must reach A$20 to trigger the match, and the bonus expires 14 days after that deposit lands. Wagering sits between 35x and 40x the bonus amount. Slots count in full toward that target, while table games add less per bet.
- Deposit 1100% up to 300 AUD + 100 free spins
- Deposit 275% up to 400 AUD + 50 free spins
- Deposit 350% up to 500 AUD + 50 free spins
- Deposit 4100% up to 800 AUD + 100 free spins
How is the four-deposit welcome package split?
The package spreads its value over four deposits instead of one big payout. Here is the breakdown:
- Deposit 1 earns a 100% match up to 300 AUD plus 100 FS.
- Deposit 2 earns a 75% match up to 400 AUD plus 50 FS.
- Deposit 3 earns a 50% match up to 500 AUD plus 50 FS.
- Deposit 4 earns a 100% match up to 800 AUD plus 100 FS.
That adds up to four matches, 300 free spins in total, and up to 2,000 AUD in bonus funds across the full run. Figures on the home page and the promotions page can differ in how they present these tiers, so the cashier screen at the moment of deposit is the reference for what you receive.
How does wagering work on a bonus, and when should you skip it?
Wagering is calculated on the bonus amount, not on your deposit. Take a full 300 AUD first bonus at 35x: you need 10,500 AUD in total stakes before the bonus funds convert to cash. At 40x the same bonus needs 12,000 AUD in stakes. Slots count at 100%, so a 1 AUD spin adds 1 AUD to the target, while a table game bet adds only a fraction of its stake.
The 14-day expiry caps the time available, and any unfinished wagering is forfeited when the window closes. If you prefer table games or want to withdraw without a playthrough target, you can decline the bonus before depositing and play with cash only. Ongoing promotions such as reloads, cashback, free spins and tournaments run alongside the welcome package, each with its own terms shown on its promotion card.
Playing on your phone
Both iOS and Android have a dedicated app from us, so you pick the version that matches your handset and sign in with the account you already hold. The apps carry the full account rather than a cut-down lobby, which means nothing you do on desktop is locked out on mobile. Install the app, log in once, and the same balance and history follow you from screen to screen.
Here is what the mobile version covers:
- The cashier opens inside the app, so you can add funds or request a payout without switching to a desktop browser.
- Bonuses sit in the account area on your phone, and you can see which offers are active before you launch a game.
- The game lobby loads on the phone, including live dealer tables that stream to your screen with the same betting controls you would see on a larger display.
- Live chat with our support team opens from within the app, which saves you from hunting for contact details mid-session.
- Logging in works with your usual credentials, and you can sign out from the account menu when you hand the phone to someone else.
- Push notifications can announce new promotions, and you can switch them off in your phone settings if you prefer a quieter screen.
Keep an eye on mobile data when you stream live tables, since video draws far more than a slot spin does. Wi-Fi gives a steadier picture for a long live session, while slots run comfortably on a mobile connection.
Levelup Casino payment methods and limits
Fast crypto or familiar local banking: both routes work in our cashier, and the choice shapes how quickly money moves. The cashier lists 10 methods in total. Visa and PayID sit alongside POLi, and 7 more cover cards, vouchers, bank transfer and crypto. Accounts run in AUD, so Australian players deposit and cash out without a conversion step. Euro and US dollar accounts are also available, plus a group of crypto currencies.
Deposits
Most methods start at A$20 per deposit. Neosurf drops that to A$10, while crypto deposits start at A$30. We publish no maximum deposit.
Cards such as Visa and local bank options such as PayID and POLi suit players who want to stay in Australian dollars. Voucher payments work well when you prefer not to enter bank details. Crypto deposits go through the blockchain, so crediting depends on network traffic as well as on our side.
We do not add fees to deposits. Your own bank or card issuer may apply charges, particularly when the card is issued in another currency, so check your statement terms if you plan to fund the account from abroad.
If a deposit shows as pending, wait for the bank or network confirmation first. Then compare the amount and reference on your own statement with the transaction in our cashier before you contact us.
Withdrawals
Withdrawals start at A$50, or A$100 when you cash out in crypto. Daily limits reach A$4,000 to A$5,000 by PayID, card and bank transfer, and up to A$10,000 by crypto.
Crypto payouts arrive within about 1 hour. PayID takes up to 24 hours, bank transfer 1 to 3 business days and cards 2 to 5 business days. Those times start once your account is verified.
We ask for ID and proof of address before the first payout. Uploading both documents right after registration keeps that first request from waiting on a document check. Name and address on the documents must match the account details exactly.
Withdraw with the same method you used to deposit whenever that method supports payouts. Matching the route keeps the payment trail simple and avoids extra verification questions. If a payout has not arrived within the stated window, send us the transaction details and we will trace it.
Cards
2 methods
Visa
MastercardBank transfer
1 method
Bank transferCrypto
3 methods
Bitcoin
Ethereum
LitecoinPrepaid & vouchers
1 method
NeosurfResponsible play at Levelup Casino
Gambling Help Online, reachable on 1800 858 858, is the first call to make if play stops feeling like entertainment. Our account settings let you set boundaries before a session begins and change them later, though a limit you lower takes effect at once. Players in Australia must be 18 or older to hold an account with us, and we may ask for ID to confirm age.
These tools sit in your account and work as soon as you switch them on:
- Deposit limits cap how much you can add to your balance over a day, week or month.
- Loss limits stop play once your net losses reach the amount you chose.
- Session limits end a playing session after the number of minutes you set.
- A time-out locks the account for a short, fixed break while keeping your details and history intact.
- Self-exclusion closes the account for a long period, and we do not reopen it on request during that time.
- Age checks keep the account at 18+, with ID asked for when we need to confirm it.
For free, confidential support at any hour, contact Gambling Help Online on 1800 858 858.
Support for players who need it: Gambling Help Online (1800 858 858). Licensed by: Curacao eGaming.
Questions about Levelup Casino
01Which regulator licenses the casino?
Curacao eGaming licenses us, and that is an offshore authorisation rather than an Australian one. It covers our operation as a whole, from game certification to the identity checks applied before a withdrawal. Complaints we cannot settle at the help desk can be raised through the licensing body, so the route to escalate a dispute stays formal.
02How many account currencies can I hold?
Eight currencies are available: AUD, EUR, USD and five others, including NZD, CAD and three cryptocurrencies. Australian players mostly pick AUD at sign-up, and the choice is fixed once the account exists, so a different currency means a separate registration.
03What are the minimum deposit amounts?
The standard minimum is A$20 per deposit, with A$10 for Neosurf and A$30 for crypto. The welcome bonus qualifies from A$20 as well. No maximum deposit is published, though each payment method applies its own ceiling at the cashier. The ten supported methods include Visa, PayID and POLi.
04How much can I withdraw per day?
PayID, card and bank transfer payouts go up to A$4,000 to A$5,000 per day, while crypto reaches A$10,000 per day. The minimum withdrawal is A$50, rising to A$100 for crypto. Verification has to be complete before the first request is processed, otherwise the payout waits.
05How fast do payouts arrive?
Crypto lands within about one hour once approved, and PayID follows within 24 hours. Bank transfers take one to three business days, and cards need two to five. All timings start after verification, so unfinished document checks are the usual cause of a longer wait than listed.
06What wagering applies to the welcome bonus?
Wagering sits at 35x to 40x the bonus amount, and the bonus expires 14 days after the deposit. A$20 is the minimum qualifying deposit.
07How is the welcome package split across deposits?
Four deposits carry it: 100% up to 300 AUD with 100 FS, then 75% up to 400 AUD with 50 FS, 50% up to 500 AUD with 50 FS, and 100% up to 800 AUD with 100 FS. The first deposit uses code LVL1.
08How does the VIP programme work?
Entry comes through 5,000 Comp Points or a single deposit of A$1,000 or more. Members get weekly cashback, extra cashback up to three times a day depending on level, and better comp-point exchange rates at Platinum and Diamond. Higher tiers add a personal account manager, but comp points accrue on real-money bets only, and live games are excluded.